Shipping policy

Evora Paris – Shipping & Delivery Policy

Effective Date: May 2025
For any queries, please contact us at info@evoraparis.com

1. Order Processing & Dispatch Timeline

All confirmed orders placed on our website are typically processed and dispatched within 24 business hours (Monday to Saturday, excluding public holidays). Orders received before 5:00 PM IST are usually handed over to our courier partners the same day. Orders placed after 5:00 PM IST will be processed on the next business day.

2. Shipping Partners

Evora Paris has partnered with leading logistics providers including Bluedart, Delhivery, and Xpressbees to ensure reliable, secure, and timely deliveries across India.

3. Estimated Delivery Time

Delivery time may vary depending on your location:

  • Metro Cities: 2–3 business days

  • Tier 2 & Tier 3 Cities: 3–5 business days

  • Remote or Rural Areas: 5–7 business days

Please note that delays caused by natural events, local restrictions, strikes, or courier-related issues are outside our control. However, we will proactively assist in resolving any shipment-related concerns.

4. Order Tracking

Once your order has been dispatched, you will receive a tracking link via email and SMS, allowing you to monitor the delivery status in real-time. If you do not receive tracking details within 24 hours of dispatch, please email us at info@evoraparis.com with your order number.

5. Address Accuracy & Delivery Issues

Customers are requested to provide accurate and complete shipping details at the time of checkout. Evora Paris will not be held responsible for failed deliveries due to:

  • Incorrect/incomplete address

  • Unavailability of recipient at the time of delivery

  • Refusal to accept delivery

In such cases, additional re-shipping charges may apply.

6. International Shipping

At this time, we only ship within India. International orders are not supported through our website. For bulk or export inquiries, please reach out to info@evoraparis.com.

7. Delivery Delays & Exceptions

While we make every effort to ensure timely delivery, certain situations may cause unavoidable delays. These include:

  • Operational issues with courier partners

  • Natural disasters or extreme weather

  • Government-imposed restrictions or lockdowns

Our support team will notify you of any significant delays and provide resolution wherever possible.

8. Shipping Confirmation

A detailed order summary and shipping confirmation email will be sent once your order is processed and dispatched. This will include your order number, tracking ID, estimated delivery date, and courier information.

If you have any further questions regarding our shipping process, please contact our customer support team at info@evoraparis.com. We are here to assist you Monday to Saturday, 10:00 AM to 6:00 PM IST.